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Cavalier Wholesale - I got this chair for Christmas and the massage cable was spliced??

I don't know who to contact, I don't know if the massager works? How do I get the part replaced? I feel this was done during packing, and how do I get a replacement?
I didn't like
  • Defective part
#1438295
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Cavalier Wholesale - Defective product

Cavalier Wholesale - Defective product
Cavalier Wholesale - Defective product
They don't want to replace my defective table. It does not live up to it's weight limit and it cracked at the bottom and is no good. I have to have a table to service my clients and this is getting in my way! I need to speak to someone about this issues asap as it's affecting my business.
1.0
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Product
#1337596
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My wife ordered a gaming chair on Amazon from Cavalier. It was a blue and black chair with the foot rest. When the box came in (a day early) the chair was white and black. She contacted Amazon and they put her in touch with Cavalier via email. Cavalier originally said...
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2.1
Product
#1238003
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Cavalier Wholesale in Monastir, Sardinia - Absolutely horrible

Please don't buy from this company. I have never been treated so rudely by customer service. False advertising!
1.0
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Monastir, Sardinia
#1184103
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I ordered shelves from them on Amazon and they shipped me the wrong shelves. They are extremely difficult to deal with and continue to ignore requests made by myself and Amazon customer service to provide a UPS pickup for their mistake. Elysha has demonstrated extreme...
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2.1
#1178648
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I ordered a chair from them off of amazon, the chair I ordered was red. They called me a few days later to say they don’t have the red one, so I told them to send me the white one. They sent me a blue one. Very disappointed, as this was a Christmas gift, I had to send...
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2.5
#1161182
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I ordered a cat tree from them through Amazon, the 1 that arrived was a bit different then the 1 pictured but was VERY close and was missing a piece. I called them and they gave me $15 back and agreed to ship the missing piece with no hassle at all. The rep was VERY...
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4.3
I liked
  • Custermer service
#1134746
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We are a nonprofit pet rescue and we ordered 12 XXXL large metal cages. The cages came with rust on them and one of the trays was broken. We wanted to return or get a reduction. They wanted me to either take a photo (1 photo only) of all 12 cages showing the rust....
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#1116360
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I ordered a massage chair from Cavalier through Amazon. They delievered it 2 days before the delivery date and left it on a pallet in my driveway IN THE RAIN! It worked great until this past year...it just stopped. I contacted Cavalier through Amazon and after...
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3.7
Product
#1056628
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Cavalier Wholesale Shipping Service Review

I would never trust you guys with my credit card info again never got a package you took my money and took your time giving it back never trust amazon with your info they dont back their customers and take u for your money.
1.0
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Additional Fees
Allergens Information
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
#1025377
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